Active in more than twenty countries servicing small to large companies, CHRONOS RICHARDSON SYSTEMS can provide fully integrated systems and be your single contact for all your packaging machinery needs. Its professional team is trained to give an efficient technical support and an unparalleled after-sales service. CHRONOS RICHARDSON SYSTEMS can assist you in all stages of your automation projects.

At CHRONOS RICHARDSON SYSTEMS, a comprehensive international network of service representatives is available to give you the technical support you need - when you need it. Our service representatives have many years of experience in maximizing the throughput and related efficiencies for your equipment - all of which means you achieve higher accuracy and substantial increases in production.

For any technical problems that may occur during the course of your daily operations, please contact our service team between 8:00 a.m. to 17:00 p.m. weekdays (MET).

CHRONOS RICHARDSON SYSTEMS offers a wide variety of spare parts, ranging from kits containing routine replacement parts to complete control modules. If you wish, we can provide you with details on suggested kits of spare parts, based on our experience. This ensures you carry a minimum number of spares on your shelves, allowing you to minimize potential downtime.

The best way to ensure the ongoing, reliable operation of your equipment is to carry out preventative maintenance at regular intervals. Our Preventative Maintenance Program helps to reduce unexpected and unwanted downtime, thereby optimizing your productivity. High quality machinery, as supplied by CHRONOS RICHARDSON SYSTEMS, requires periodic adjustments, needs to have worn parts replaced; fluids and filters need checking; control system functions, hardware and peripherals also need to be checked or verified.

Your CHRONOS RICHARDSON SYSTEMS technician is trained to know your equipment and is thus able to calibrate or fine tune machine settings. If you would like further information - simply get in touch with us!

We know that accurate and repeatable weighing is vital to the success of your business, especially if you're packaging very expensive bulk materials. Minimizing 'giveaway' is important to both you and your customer. Underweight bags result in customer dissatisfaction, while overweight ones directly affect your profitability. Our service specialists know all about the importance of weigher accuracy. With our Preventative Maintenance Program, functionality as well as accuracy is checked and calibrated - our experience shows this pays off.

Achieving maximum performance from your equipment requires operator training. A broad range of training programs is available through our customer service team- tailored specifically to your needs. If you would like further information - simply get in touch with us!

Decades of experience and expertise, combined with our extensive R&D programs, form the solid basis for continuous development and improvement. This has also contributed to the fact that for most of our equipment, we can supply upgrades to meet today's standards and retrofits for your changing production requirements. Even some of our very old equipment, for which original spare parts are no longer available, can regain their functionality - CHRONOS RICHARDSON SYSTEMS, we find your solution.